Shipping Policy

At Lokegoods, we are committed to providing you with a seamless experience from shopping to delivery. Our shipping policy is designed to ensure clarity, transparency, and reliability at every step. Please take a moment to review the details below:

Processing Time

• Orders are processed from Monday to Friday (excluding holidays).
• During off-peak seasons, orders are processed within 3 business days.
• Please note that processing times may be extended during holidays or peak seasons.

International Shipping

• We currently only ship to the United States. Support for other countries will be gradually introduced—thank you for your understanding.
• Shipping times may vary depending on the destination and local customs procedures.
• Rest assured, all orders will include tracking information, allowing you to monitor the delivery status in real time.

Out-of-Stock Items

• If an item in your order is temporarily out of stock, we will take measures to minimize any impact on your shopping experience.
• We may split your order and ship available items first.
• Alternatively, we will hold your order until the out-of-stock item is restocked.
• Throughout this process, clear communication is our priority. We will promptly notify you of any delays to ensure transparency and your peace of mind.

Return & Refund Policy

• Your satisfaction is our top priority. If you encounter any issues or wish to initiate a return or exchange, our customer-friendly policy ensures a hassle-free process.
• For detailed guidelines on returns, refunds, or exchanges, please refer to our official website.

Shipping Methods & Fees
At Lokegoods, we offer Standard Shipping to meet your needs:
✅ Free Standard Shipping is available on orders over $49.
🚚 Shipping fees are automatically calculated based on your shipping address during checkout.

• Standard Shipping: 12–20 natural days
  Free on orders over $49 (otherwise $4.99 applies).
  📌 Please note: Delays may occur during major holidays or peak seasons. We appreciate your understanding.
  📌 For the most accurate shipping fees and options, please proceed to checkout after entering your shipping address.